- YOUR CUSTOMERS EXPECT IT
- WEBSITE OFFERS SOCIAL PROOF
- EXPAND YOUR WORKING HOURS
- MAXIMISE ROI
- CONTROL THE NARRATIVE
By using HTML code to program websites and CSS to standardize its visual language, web design professionals are responsible for building digital experiences to be used by the public. The aim is to deliver a quality experience to the audience and help the business reach its goals.
As such, a web designer is a professional that acquires the necessary skills to perform this job. Those might be specialised in specific web design fields, ranging from website creation to mobile app development. In all cases, the goal is the same: to materialise the project’s vision.
In today's digital age, having a website is crucial for any business. It shows that your business is professional and legitimate. Customers are more likely to trust a business with a website, as it demonstrates that the business is committed to its online presence.
Taking upon the previous point, your tech-savvy customers expect you to have a website to find more information about your business. As for you, your website can help you generate business, increase brand recall value, promote goodwill in front of customers and target audience, as well as deliver strong marketing messages. Think of it this way, your website delivers your marketing message 24 hours, 365 days in a year! Apart from e-commerce websites, most professional websites are information-oriented and try to solve visitors’ pain points.
Customer behaviour is driven mostly by what others have to say about your business. No matter, if your brand is rated 5-star on review sites like FourSquare or Yelp, people expect to see your website to get more information about the brand. Since prospective buyers are already looking for you online, including customer testimonials on your site is a great way to impress potential buyers and provide social proof.A successful eCommerce site can have a snowballing effect. As more people share and spread your site and its products, brand awareness grows exponentially, which means so do your sales.
Having a website means that your content is available to users anytime during the day, as per their convenience. So whether someone visits your website in the dead of the night or during the day, in some way you’re always interacting with them, and can say goodbye to that ‘closed for business’ sign. Being accessible at all times supports marketing and increases sales dramatically, and this is especially true for e-commerce companies. It also is a step towards effective customer service and relationship building, especially if you have AI-powered chatbots enabled on your website that can solve basic problems of your customers when they need it the most.Creating an online store opens up a whole new opportunity to generate revenue. Not only will you have the sales that your physical business creates, but you’ll also have this new area of your business that will be generating additional sales online.A successful eCommerce site can have a snowballing effect. As more people share and spread your site and its products, brand awareness grows exponentially, which means so do your sales.
A search engine optimised website lets you be in front of thousands of more potential consumers without spending much. It can help you reach a wider target audience for promoting your services or products. The content on the website also influences buying decisions and commercial transactions, no matter which industry you are in.Basically, an eCommerce website creates endless possibilities and new markets to explore, and cultivate, for new sales and revenue opportunities. If you think your products are a hit in your hometown, why not bring those experiences to people in other places?
While it is difficult to control what people say about you, you can influence your brand perception by writing your own story on the website. A website is a far more efficient way than print ads or snail mail brochures when it comes to helping brands spread their message, vision, and mission. Part of the consumer experience in the Digital Age is an opportunity for customers to share their favorite brands and recent product purchases via social media. With an eCommerce website, other consumers that see the social media posts of your customers have the opportunity to find your business and make purchases of their own.