GOT QUESTION?
We’ve answered the most common things people ask before working with us - from how we handle projects to what makes us different. If you’re still unsure, we’re just a message away.
General questions:
This section answers common questions about how we work, who we work with, and what you can expect when collaborating with us.
We work with businesses of all sizes, from local service providers to established brands and ecommerce stores. Our services adapt to your goals, whether you're just starting out or scaling up.
We start by understanding your goals, target audience, and what success looks like to you. From there, we map out a step-by-step plan and timeline with milestones.
We have internal review steps built into every stage. We also check everything against SEO best practices, performance standards, and usability.
Of course. We believe collaboration leads to better outcomes. You'll review major steps, give feedback, and approve everything before it goes live.
We offer ongoing support, whether it’s SEO, website updates, analytics tracking, or help with new content. We’re here for the long run, not just the launch.
Service details:
Our work is creative, but the way we deliver it is structured. These questions give you a closer look at what it’s like to work with us, timelines, expectations, and how we help turn ideas into results.
Yes. That’s actually the whole point of what we do. From SEO to layout to calls-to-action, we design everything to drive results, not just to look good.
Most projects take 2–4 weeks depending on complexity and content readiness. We provide a clear timeline at the start and stick to it.
Yes, we can assist with text, stock imagery, and layout guidance. We’ll also make sure your content is search-friendly and easy to read.
We hear that often. Clients choose us because we stay in touch, stick to timelines, and make the process simple. Our reviews reflect that, clear communication and reliable delivery from start to finish.
Yes. Many clients come to us for web design plus SEO or virtual tours. We’ll help you prioritise and bundle services to fit your timeline and budget.
Working with us:
You want things done right, and so do we. This section covers how we protect your project, stay flexible when things change, and make sure the whole experience stays smooth from start to finish.
We take security seriously. All client projects are backed up in multiple locations, internally and externally, so nothing is ever lost. Even in the event of a global technical issue or power outage, your work and data remain fully protected.
Most projects are split into clear stages, like 50/50 or 40/30/30. For ongoing services like SEO, we offer monthly plans. Everything is agreed upfront.
We’re flexible. If anything changes, we’ll chat about options and adjust the plan if needed. No surprises, just honest communication.
That’s totally fine. We explain everything clearly, without jargon. You don’t need to be tech-savvy, that’s our job.
We’ll walk you through everything, hand over access, and give you the option to continue with SEO or support if needed.