Creating Coyne’s First Business Website
Coyne’s Gastropub & Pantry is an award-winning gastropub located in Cill Chiaráin, Kilkieran, in the heart of the Connemara Gaeltacht overlooking Kilkerrin Bay.
Before working with Advanced Solutions, Coyne’s had never had a dedicated business website.
In fact, the team were not particularly interested in having one simply for the sake of being online. The website therefore needed to demonstrate genuine value while still feeling authentic to a business that had already built its reputation through its food, atmosphere, events and loyal customers.
We created a complete restaurant website that brought everything together in one place and gave Coyne’s room to develop digitally over time.
Project Overview
The initial objective was straightforward: give Coyne’s a professional online home that genuinely reflected the business.
The website presents the gastropub, food menu, artisan pantry, local products, events, awards, customer reviews, gallery, location and other practical visitor information.
Most importantly, it gave customers a direct route to interact with Coyne’s online.
That became increasingly significant after launch. The project developed from a first website into a reservation platform, event promotion tool and direct ticket sales channel.
The Challenge
Coyne’s already had something many businesses spend years trying to build: a strong identity.
The challenge was bringing that identity online without making the business feel overly corporate or turning the website into a generic restaurant template.
The design needed to reflect the rural Connemara location, Irish character, food, local produce and atmosphere while remaining practical for customers researching before a visit.
Preserve the Existing Character
The website needed to feel unmistakably like Coyne’s rather than simply looking like another restaurant website.
Bring Information Together
Menus, opening hours, events, location information and other important details needed one reliable online home.
Create a Direct Customer Journey
Customers needed an easier way to move from discovering Coyne’s to making a reservation or contacting the team.
Allow the Website to Grow
The platform needed enough flexibility to accommodate new requirements after launch.
Designing Around the Gastropub Experience
The visual direction uses Coyne’s existing character, imagery and surroundings as the foundation of the website.
Its waterfront location, food, interiors, local heritage and artisan pantry all form part of the presentation.
Restaurant and Location Imagery
Photography of the venue, surrounding landscape, food and interiors helps potential visitors understand the experience before arriving.
Food Menu
A dedicated menu area gives customers direct access to current dishes and restaurant information.
Artisan Pantry
The website gives the pantry its own identity alongside the gastropub, showcasing locally produced goods and other products available from Coyne’s.
Events and Entertainment
Upcoming concerts and the Coyne’s Unplugged series can be promoted directly through the website.
Awards and Recognition
The business’s awards, recommendations and other credentials reinforce the reputation Coyne’s had already established offline.


What the Client Said
The client’s feedback is particularly meaningful because Coyne’s started the project unsure whether it needed a website at all. After launch, Michael Coyne described the finished website as something that reflected the business and confirmed how pleased they were with the result.
We never had a website and nor were we interested in one but Denis and his team at Advanced solutions were able to put together a website which reflected what we do for a price we liked, and we are more than delighted with the package. 5 stars from us at Coyne's Gastropub and continued success in the future guys!

When the Original Booking Form Became Too Successful
The first version of the website included a straightforward online reservation enquiry form.
It gave customers something they had not previously had: a convenient way to request a table through the Coyne’s website.
Customers began using it quickly.
The original system relied on the team manually reviewing and confirming requests. As adoption increased, different customers could request the same table or booking time before an earlier enquiry had been processed.
Rather than being a failure of the website, it demonstrated that customers genuinely wanted an online reservation option.
That led to the next stage of the project.
A Complete Restaurant Booking System
We replaced the basic enquiry process with a dedicated restaurant reservation system designed around how Coyne’s actually manages its tables.
The system provides greater control over availability and helps reduce the possibility of overlapping requests.
Structured Table Availability
The booking process works around the restaurant’s configured availability rather than accepting unlimited requests for the same time.
Booking Rules
Restaurant-specific availability and booking conditions can be managed within the system.
Customer Information
Relevant booking and contact information is collected as part of the reservation journey.
Restaurant Management
The Coyne’s team has a clearer process for reviewing and managing reservations from the website.
Deposit Functionality
The booking setup can support the restaurant’s deposit requirements through its integrated payment workflow.
The result is a much more practical reservation process for both customers and the team managing bookings.
Bringing Event Ticket Sales Directly Onto the Website
The success of the website led to another business requirement.
Coyne’s regularly hosts intimate live concerts and events, including its Coyne’s Unplugged series. Tickets had previously been sold through Eventbrite.
The business was paying approximately 10% in associated Eventbrite platform fees on ticket sales.
We integrated event listings and direct online ticket purchasing into the Coyne’s website, allowing customers to discover an upcoming concert and purchase their ticket without leaving the venue’s own digital platform.
Direct Ticket Sales
Customers can purchase event tickets directly through the Coyne’s website.
Event Listings
Upcoming concerts can be promoted with event information and imagery in one dedicated area.
Reduced External Platform Costs
Moving sales in-house removed the approximately 10% Eventbrite platform fee Coyne’s had previously been paying.
More Control
Coyne’s retains greater control over the event journey rather than relying entirely on a third-party ticketing platform.
This turned the website into a direct revenue channel as well as a marketing platform.
Restaurant, Pantry and Online Sales in One Website
Coyne’s is more than a gastropub.
Its artisan pantry showcases locally made products from the Gaeltacht, including food, gifts and locally produced items.
The website gives this side of the business room to breathe, with dedicated pantry content alongside online product and gift voucher functionality.
This allows the website to represent Coyne’s as it actually operates, rather than reducing the business to a simple menu and booking page.
Events That Can Be Promoted Properly
Live music forms an important part of Coyne’s identity.
Instead of events disappearing quickly within social media feeds, the website provides a permanent place to present upcoming performances, share the important details and connect directly with ticket purchasing.
This is particularly useful for Coyne’s Unplugged, where capacity is deliberately limited and individual concerts can attract strong demand.
Designed for Visitors to Connemara
Location plays an important role in the website.
Coyne’s sits in the heart of the Connemara Gaeltacht along the Wild Atlantic Way, so many potential customers may be discovering the business while researching the area rather than already knowing the venue.
The website brings together directions, contact information, opening times, photographs, menus and other visitor information to help those customers plan their visit.
Responsive Restaurant Website Design
The website was built responsively so visitors can browse Coyne’s, check the menu, view events or make a reservation from mobile, tablet or desktop.
For hospitality businesses in particular, this matters because many customer decisions are made while travelling or searching for somewhere to eat on a mobile phone.
The website maintains the character of Coyne’s while keeping these practical customer journeys accessible on smaller screens.
A Website That Continued to Develop After Launch
One of the strongest aspects of the Coyne’s project is that we did not attempt to predict every future requirement at the beginning.
We created a flexible website first and then developed it around genuine customer behaviour.
The progression was natural:
Stage One: First Website
Coyne’s gained its first dedicated professional online presence.
Stage Two: Better Reservations
Strong use of the original booking form demonstrated the need for more advanced reservation management.
Stage Three: Direct Event Sales
Ticket sales were brought onto the website to give Coyne’s greater control and eliminate the previous Eventbrite platform fee.
This is a good example of why a business website should be able to evolve rather than remain exactly as it was on launch day.
The full journey is explored in our Coyne’s Gastropub website design case study.
Key Features Delivered
First Professional Website
A complete digital presence created for a business that previously operated without its own dedicated website.
Custom Restaurant Design
A visual identity built around Coyne’s character, Connemara location and existing reputation.
Online Food Menu
Restaurant dishes and relevant dining information available directly through the website.
Restaurant Booking System
A structured reservation system introduced after customer adoption outgrew the original enquiry form.
Direct Event Ticketing
Concert and event tickets sold directly through Coyne’s own website.
Online Payments
Payment functionality supporting bookings, events and other relevant website transactions.
Artisan Pantry
Dedicated presentation of Coyne’s locally produced goods and pantry offering.
Gift Vouchers and Products
Online functionality extending the website beyond restaurant reservations alone.
Events Platform
A dedicated space for promoting Coyne’s Unplugged concerts and other upcoming events.
Gallery and Reviews
Authentic imagery and customer feedback helping visitors understand the venue and atmosphere.
Responsive Design
Designed for customers browsing and booking across desktop, tablet and mobile.
Ongoing Development
The website has continued to evolve as new operational requirements and opportunities have emerged.
More Than Just Getting a Business Online
Coyne’s demonstrates what can happen when a first website is built with room to evolve.
The initial goal was simply to give the business a professional digital home. Customer behaviour then showed where the website could deliver additional value.
Reservations became easier to manage. Events gained their own platform. Ticket sales moved directly onto the website. External ticketing costs were reduced.
What started as a restaurant website design project became a useful part of how Coyne’s operates.
Frequently Asked Questions
Even businesses with a strong reputation and loyal customer base can benefit from having one reliable place for menus, opening hours, reservations, events and contact information. Coyne’s had operated successfully without a dedicated website, but customers quickly adopted the online booking option once the website launched.
No. Coyne’s had built a strong reputation through its food, atmosphere, events and loyal customers without having a dedicated business website. We created its first professional online presence while preserving the character that made the gastropub distinctive.
The website brought together the food menu, opening information, location, artisan pantry, events, awards, customer reviews and authentic photography. It gave customers one reliable place to learn about Coyne’s and plan their visit.
The original website used a straightforward reservation enquiry form, which customers adopted quickly. As booking demand increased, Coyne’s needed a more structured system to manage tables, availability, booking conditions and overlapping requests.
The system supports configured table availability, booking times, customer details, restaurant-specific rules and deposit requirements. It provides a clearer reservation journey for customers and a more practical management process for the Coyne’s team.
Yes. Upcoming concerts and Coyne’s Unplugged events can be promoted and sold directly through the website. Customers can discover an event, review the details and purchase tickets without being redirected to an external ticketing platform.
Bringing ticket sales onto the website gave Coyne’s greater control over the customer journey and reduced its reliance on Eventbrite. It also removed the approximately 10% platform fee the business had previously been paying on ticket sales.
Yes. The website also presents Coyne’s artisan pantry, local products, gift vouchers, live entertainment and awards. This gives visitors a more complete understanding of the business rather than presenting Coyne’s as only a place to eat.
The website provides mobile-friendly access to menus, opening times, directions, contact information, events and reservations. This is especially useful for visitors discovering Coyne’s while travelling through Connemara or along the Wild Atlantic Way.
Yes. Coyne’s demonstrates how a flexible website can evolve around real customer behaviour. What began as the company’s first website later expanded into a reservation platform, event promotion tool and direct sales channel.
From No Website to a Platform Customers Use
Coyne’s Gastropub had built its reputation through great food, local customers, events and word of mouth, without ever having a dedicated business website. We created its first online presence around the character of the gastropub, its Connemara location, menu, artisan pantry and customer experience.
The project continued evolving after launch. Strong adoption of online reservations led us to implement a dedicated restaurant booking system, while event ticket sales were later brought directly onto the website, turning the original web design project into a practical platform used by the business every day.
Client
Location
Kilkieran, Connemara, Co. Galway
Services
Website Design, Booking System, Event Ticketing, Ongoing Support
Year
2022